Monday, September 6, 2010

Benefits of Employee Recognition

You’ve seen the star of the week boards at your local fast food restaurant. The service industry seems to have grasp onto the employee recognition plan while other industries fall behind. Yes, employee recognition is limited in most organizations. In fact, one of the chief complaints among employees is a lack of regular recognition. Managers seem to ask why recognition should be given for people who are just doing their jobs anyway. And, we’re always so very busy. Put those two factors together and you have a work place that fails to provide recognition for employees.

Why Employee Recognition
Managers who prioritize employee recognition understand the power that comes of recognizing achievements. They know that employee recognition is not just a nice thing to do for people. The strength of employee recognition is how effectively it communicates reinforcement, rewards people for important outcomes people create for the organization.

Recognizing people effectively reinforces the actions and behaviors you want to see repeated. Certainly, an effective employee recognition system should be simple, immediate, and powerfully reinforcing. Implemented correctly, employees will feel they are appreciated. People who feel appreciated will work better and produce more.

The Good Boss makes other people feel important and appreciated, excelling at creating opportunities to provide rewards, recognition and thanks to his or her staff. He creates an environment in which people feel important and appreciated.

Employee Recognition Suggestions
Here are a few suggestions for powerfully reinforcing the recognition you give:

Put it in writing. Lay it out there in black and white. It doesn’t have to be huge and outlandish – a gaudy display. Write out the recognition – what the employee did, why it was important, and how the employee’s actions helped your organization. Give a copy of the letter to the employee, the department head and to Human Resources to file in their employee file. You can reference the recognition during your next Performance Review.

Leave ‘em A Note. Write a personal note to the employee. You might have your supervisor sign it, too. Be sure to make a copy to place in the employee’s file.

A Gift? Engraved plaques, Company Logo emblazoned merchandise, even a certificate of appreciation reinforce the employee recognition.

Money, cash, bread, lucre, dough. Everyone likes cash or something like it – gift cards & gift certificates. If you use such a form of employee recognition, it’s best to include some kind of note or letter. You want the employee to remember the recognition long after the money is gone.

Make It Public. Show the recognition in a place and at a time when others will see. Even if the employee is uncomfortable with the public recognition, you won’t get the full benefit of employee recognition without others seeing it happen. You want the other employees to know that due recognition is being offered.

Effective Isn’t About Expense
A simple “thank you” counts as employee recognition. It’s also the basic consideration everyone should be able to expect. You can make employee recognition as elaborate as you want. It doesn’t have to be elaborate to be effective, though. Recognition should not be a scarce resource. You can’t run out of it. You don’t need a big budget for employee recognition but your returns will be great.

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